When a post fails
Sometimes a platform refuses a post. Schedule & Chill keeps the post, shows you the reason, and lets you retry.
How you find out
- A notification: Your post failed to publish or Your post partially published.
- An email with the same title, listing each failed channel and its error.
- A red banner on the Posts page: … need attention — some channels failed to publish. Click Review failed.
- The Needs attention tab on the Posts page.
Read the reason
On the post card, a red box shows one line per failed channel, for example LinkedIn: …. The text after the platform name is the platform's own error. Open the post's details to see it next to each channel.
A post can fail on some channels and succeed on others. That is a partial failure. The channels that worked are not posted again when you retry.
Retry a post
- Fix the cause first (see the table below).
- On the post card, click Retry in the red box.
You see Retrying failed post now. Only the failed channels are sent again.
For a post that failed on every channel, you can also use Retry now in the … menu or in the post details.
Before you retry: check the platform
If you see Publishing was interrupted before the platform confirmed it. The post may already be live on this channel — check it before retrying., open your profile on that platform first. If the post is already there, do not retry — you would post it twice.
Common reasons and fixes
| Error | Fix |
|---|---|
| A Reconnect … button on the card, or words like token, expired, unauthorized | The channel lost access. Reconnect it from Connected Accounts, then retry. See Reconnect or disconnect a channel. |
| Daily … publishing limit reached (… posts). | You published the most posts allowed for that platform today: 25 per platform, 10 for YouTube. Retry the next day. |
| YouTube requires a video file to publish. | YouTube needs one video. Add it and post again. |
| Mastodon took too long to process the attachment. | Your Mastodon server was slow. Retry. |
| LinkedIn video did not finish processing within the allowed time | LinkedIn was slow with the video. Retry, or use a smaller video. |
| LinkedIn document error: file exceeds LinkedIn's 100MB limit for document posts. | Make the PDF smaller than 100 MB. |
| This LinkedIn account is missing its member id. Reconnect it. | Reconnect the LinkedIn channel. |
If the first comment fails
The post itself stays published. The post details show Posted, but the first comment failed: …. There is no retry for the comment — add it by hand on the platform if you need it.
You cannot edit a failed post
Failed posts cannot be opened in the editor. To change the text or media:
- Open the … menu and click Duplicate. The copy is a draft.
- Edit the draft and schedule it.
- Delete the failed post if you no longer need it.
Or select the post and use Mark Draft in the bottom bar, then edit it.