---
title: Contact support
description: How to reach a person at Schedule & Chill, and what to include so we can help fast.
---

# Contact support

## Email us

Write to **support@schedulenchill.com**. A person reads every email.

Include:

- the email address of your Schedule & Chill account
- what you tried to do, and what happened instead
- the exact error text, or a screenshot
- for a failed post: the channel and roughly when it should have published

## Send feedback from the app

Click **Send feedback** at the bottom of the left menu. Pick a reason or write a line, then click **Send**.

Feedback goes straight to the team and shapes what we build next. We don't reply to feedback, so for a problem you need solved, send an email instead.

## Help yourself first

- [When a post fails](/help/manage/failed-posts)
- [Reconnect or disconnect a channel](/help/channels/fix-or-disconnect)
- [Common questions](/help/troubleshooting/faq)

Tip: click **Copy as Markdown** at the top of any help page and paste it into ChatGPT or Claude with your question.