Help CenterChannel groups

Channel groups

A channel group is a saved set of channels — for example one brand, one client, or one language. Pick the group when you write a post, and all its channels are selected at once.

Groups only hold channels. They have no captions or settings of their own.

Before you start

You need at least 2 connected channels. The Channel groups card only appears on Connected Accounts once you have two.

Create a group

  1. In the left menu, click Connected Accounts.
  2. In the Channel groups card, click New group.
  3. In Group name, type a name, for example "Client A". Each name must be unique.
  4. Under Channels, tick the channels for this group.
  5. Click Create group.

You see Group created.

Edit or delete a group

  • To change a group, click Edit, update the name or channels, and click Save changes.
  • To remove a group, click Delete, then Delete again to confirm. Your channels stay connected. Only the shortcut is removed.

Where you can use groups

Place How
Create Post and Bulk compose Click a group chip in the Groups row to select its channels
Posts Filter with All groups
Calendar Filter with All groups
Analytics The channel filter lists your groups

Good to know:

  • If a channel in the group is disconnected or needs reconnecting, it is skipped when you pick the group.
  • A group whose channels are all inactive is hidden in the composer.